Then on the way back again Yet another “technological error†we certainly believed this was a joke. Very well it wasn’t. they held us back again without having Rationalization yet again. We had an hour & fifty seven min layover and whenever we obtained from the airplane from panama to MIA, we manufactured it by means of customs got our luggage with forty seven mins to spare & the “supervisor†actually smiled & stated “you’re going to overlook the flight were not letting you through†27 other people screaming which the aircraft was Ideal THERE & hadn’t still left yet, but her cocky smile & Angle didn’t treatment & Pressured US once more to miss the flight & reported “discover a snug location to snooze to the night.
I are to the cellular phone for three several hours looking to solve a concern where by my bag was break up open up and my possessions missing.
Stranded in San Diego, CA. Tried to call buyer relations quantity, but web page lists a similar quantity as cargo variety. Is this to stay away from cellphone phone calls. Waited over two several hours for the return contact from reservations.
just after arrival at airport I had been educated that the flights were overbooked and I could reach Dallas the following early morning although not to Las Vegas.
We are extremely discouraged seeking to learn about our advantage miles. Account figures BBB88568 and 18NH898. We were being scheduled to fly to India March 2012 and all flights to India were canceled. We must know our miles standing and if any miles have been canceled we want them reinstated.
I actually strongly will not choose to fly with American Airways at any time again, their purchaser service is Terrible!!! I was on a flight on Monday from Miami, Florida to Norfolk, Virginia and needed to worst lay above. Why on the planet do I have to fly to The big apple to go back to Virginia. My struggle was suppose to go away Miami Intercontinental to Laguardia at 5pm. The flight was to get started on boarding at 4:30pm and so they manufactured an announcement that their would be a 15 moment hold off and I went towards the counter to inquire the representative if I was gonna make my connection and she or he explained to me I could well be wonderful. The rationale I checked on my link was for the reason that my lay over wax only 58 minutes. We’ll we boarded the flight so I assumed I can be great to catch my link bug which was so we sat over the plane for more than and hour though they fixed all of the necessary to deal with. They didn't give any individual the possibility to try to make alternate journey which was Completely Improper. I had been in Miami for my brother’s funeral considering that Thursday. My partner operates two work and he needed to choose off from get the job done Thursday, Friday and Monday from each Careers. I also had to take off myself. The flight at some point took off and I skipped my link.
I will never be use AA yet again!! I booked a flight for me and my son to affix our family on getaway. Long Tale small some thing came up and we have been not able to go presently. I identified as your company with above a months recognize. Canceled the combat with cellphone rep John; who was pretty well mannered. He did not say something about the level of demand I could well be happen for canceling the flight. I named back again to question with regards to the cost and I had been explained to which i might be cost $200 by AA and $fifty with the source I utilized to ebook the flight for each particular person. That I would have a $15 credit history per particular person… I questioned to talk to her supervisor and Michelle Morgan was the individual I future talked to. She was no help, I questioned to talk to her supervisor and she or he said that there was nobody over her. I explained to her that I was certain that there was another person previously mentioned her. Eventually she stated that I could go to the customer relations World wide web-website. Again I requested her twice for her supervisor’s title and he or she replied consumer relations. I again instructed her I required the name of her direct supervisor, the individual that she claimed to…the identify presented was Jalia Elisidi .
I can not have the grievance part of your American Airways Site to operate. So this is the only area i can discover to put up my data just before mailing it into the cooperate Office environment.
My issue was a bag which was overweight. A single lady held stating I could only acquire fifty lbs, even when I find more informed her I had been content to pay for overage prices. This other lady wasn't much too helpful. Having said that, Nina Kong went truly from her solution to help me… contacting for information and facts, seeking items up…she even helped me move the bag to a secure spot though I went by means of it to discover if I could rearrange and pull some weight out.
Not only ended up we not seated in Organization as instructed, we quickly acquired the video technique and WiFi was failing to operate and we wouldn't be able to hear music or videos for the duration of our ten hour flight. I normally anticipate having fun with videos on extensive flights.
I future acquired that there was no Duty Absolutely free on board. Irrespective of being advised with the flight attendant that Duty Cost-free were discontinued 18 months before, I are aware that we bought merchandise final March.
I can guarantee you that This can be the worst flight I have experienced in my full daily life. My mom and spouse both of those concur. We fly all over the place and are not new to touring. General it was just a horrible experience. We skilled racism, incompetence and around labored and irritable employees.
I have experimented with, devoid of results to achieve your shopper service Office. I misread the flight time for your flight 3530 and wish to alter it. I tried calling inside of 5 minutes of reserving this flight but have had no response. I haven't despatched this information right before
I have designed three attempts to contact buyer service through e-mails with regards to a current Global flight wherein I had problems with don't just the popular seats that I didn't get, but the horrible shopper service where my sister and I been given. She was discriminated from for getting to big being served foodstuff as the tray couldn’t arrive down And so the flight attendant stated he couldn’t feed her. Though there were open seats, and we might have been much better accommodated, in its place we ended up place close to the windows and trapped there with infants.